Shipping policy

STANDARD SHIPPING ON LOCAL AND DOMESTIC ORDERS - PLEASE ALLOW 2-3 WEEKS FOR YOUR ORDER TO BE PROCESSES AND SHIPPED. UNLESS SPECIFIED READY TO SHIP ITEMS - PLEASE ALLOW 1-3 DAYS BEFORE DISPATCH. WE MAKE OUR PRODUCTS MADE TO ORDER, WE TRY OUR BEST AS ECO FRIENDLY AS POSSIBLE AND NOT WASTING ANY FABRICS THAT ARE NOT NEEDED. ONCE YOUR ORDER HAS SHIPPED YOU WILL RECEIVE A CONFRMATION EMAIL CONTAINING YOUR TRACKING INFORMATION. 

INTERNATIONAL ORDERS ARE SHIPPED WITHIN 2 WEEKS AND TAKE UP TO 12 BUSINESS DAYS FOLLOWING ORDER PROCESSING FOR DELIVERY THROUGH LOCAL POST. ONCE YOUR ORDER HAS SHIPPED, YOU WILL RECEIVE A CONFORMATION EMAIL CONTAINING TRACKING INFORMATION.

WE ARE NOT RESPONSIBLE FOR PACKAGES ONCE THEY ARE DROPPED OFF TO OUR SHIPPING CARRIER. THAT RESPONSIBILITY IS NOW BETWEEN THE SHIPPING CARRIER AND THE CUSTOMER. FOR CLAIMS AND ISSUES WITH THE DELIVERY OF YOUR PACKAGE PLEASE CONTACT YOUR LOCAL SHIPPING CARRIER CUSTOMER SERVICE PROVIDER.

PLEASE VERIFY THAT YOUR SHIPPING ADDRESS IS CORRECT WHEN ORDERING AND CONTAINS THE RIGHT APARTMENT/SUITE NUMBER IF APPLICABLE. WE ARE NOT RESPONSIBLE OR LIABLE FOR ANY LOST OR STOLEN PACKAGES. ITEMS STUCK IN TRANSIT ARE OUT OF OUR CONTROL AND TO BE ADDRESSED TO YOUR LOCAL SHIPPING PROVIDER.

IF YOUR ITEM IS RETURNED TO OUR FACILITY BY THE SHIPPING CARRIER DUE TO ANY CIRCUMSTANCES, YOU ARE RESPONSIBLE FOR ANY EXTRA SHIPPING COST CORRELATED WITH YOUR ORDER.

ONCE AN ORDER IS PROCESSED, WE CANNOT CANCEL OR MODIFY ANY SHIPPING. SHIPPING ADDRESSES CANNOT BE CHANGED. WE WILL ONLY SHIP TO THE ADDRESS ENTERED WHEN THE ORDER WAS ORIGINALLY PLACED.